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Post by bernie on Mar 2, 2020 18:00:10 GMT
Today setting off for a drive home I stopped at a supermarket to buy food and a drink. One item was priced 89p on the shelf, at the till it came up as 95p when swiped through. OK 6p get over it
But this happens to me all the time, 3 for the price of 2 and you get charged for all 3. Special offer prices and it goes through at the full price, this happened last week with a Ginster Pasty. Most weeks I find something, our local Morrison's seems to be the worst
I check everything these days
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Post by bigbear67 on Mar 2, 2020 18:12:16 GMT
Happens here sometimes too, usually reduced stuff goes thru at full price or 2for1 get hit for both....
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Post by VanWoman84 on Mar 2, 2020 18:45:35 GMT
If it happens to me I tell them. 6p is 6p. Better in your pocket than theirs.
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Post by Deleted on Mar 2, 2020 18:56:38 GMT
Yes, it happens a lot here.
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Post by patchypete on Mar 2, 2020 20:09:57 GMT
If it happens to me I tell them. 6p is 6p. Better in your pocket than theirs. Yup I’m with you vw, I always query it
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Post by bernie on Mar 2, 2020 20:27:22 GMT
Apart from moaning what can you do? At Christmas Tesco were advertising several different litre bottles of spirit at £16 in the national press, and the price on the shelf said £16. Took bottle of Brandy to the checkout and it came up as £18.50. So I queried price, the supervisor went off to check and said no its £18.50 and when I went back to the shelf she had taken off the price tag on the shelf.
So I didn't buy it, typical of me cutting off my nose to spite my face. It was going to be a present and I ended up paying more somewhere else.
But it has made me very suspicious and I always check now. The people on the customer services desk must think i'm a right pain in the arse. You can tell by the way they deal with you
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Post by VanWoman84 on Mar 2, 2020 21:19:30 GMT
There's a certain pound stretcher type shop I go to. Since they opened, their prices for all sorts of things have gone up at lest four times. The thing is, they don't change the prices on the shelf. I lost count of times I have got to the till and have been charged more. The till person just says its a new price. I ask for the manager, they let me have it at the original price, and take the price off the shelf. Rinse and repeat. Hilariously, during one of the refunds, I was refunded for something I hadn't paid for!! I took it as compensation for being messed about at least six times.
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Post by fenrisulfr on Mar 2, 2020 22:31:18 GMT
Twice I've been at different Coops and seen Grouse Smokey at £6 off on the shelf and took it to the till to be charged £6 more as the offer had finished the previous day and told that the tag should have been removed. Twice after being pissed off they've let me have it at the offer price. Just a case of standing up to them and they're always keen to get rid of you in a confrontation. Do have a weakness for that whisky but never at full price.
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Post by cornishharry on Mar 3, 2020 8:29:50 GMT
am banned from a local sainsbury,s for complaining rather loudly ,that they were robbing bastards for the price shown is what should be charged because i believe that is retail law
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Post by bernie on Mar 3, 2020 10:08:24 GMT
There's a certain pound stretcher type shop I go to. Since they opened, their prices for all sorts of things have gone up at lest four times. The thing is, they don't change the prices on the shelf. I lost count of times I have got to the till and have been charged more. The till person just says its a new price. I ask for the manager, they let me have it at the original price, and take the price off the shelf. Rinse and repeat. Hilariously, during one of the refunds, I was refunded for something I hadn't paid for!! I took it as compensation for being messed about at least six times. Yes but its too much of a coincidence that every time there is a price discrepancy happens its in their favour.
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Post by nicklincs on Mar 3, 2020 10:10:37 GMT
am banned from a local sainsbury,s for complaining rather loudly ,that they were robbing bastards for the price shown is what should be charged because i believe that is retail law I worked in retail for many years and we were told that was retail law
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Post by givingitsomethought on Mar 3, 2020 12:06:42 GMT
am banned from a local sainsbury,s for complaining rather loudly ,that they were robbing bastards for the price shown is what should be charged because i believe that is retail law I worked in retail for many years and we were told that was retail law Yeah, I always thought things had to be sold at the price they were advertised? I've not had those sorts of problems in shops but I have found a few times with things online that the price is different to the offer, or with our internet, for example, the original deal was for a certain starting price plus some vouchers and something else. The vouchers never arrived and when I queried it I was told that offer hadn't applied to our deal and I hadn't saved the original advert so I couldn't do anything. It's just the extra faffing, isn't it, I don't go for things just because of the offer but if you're expecting it it's annoying when it doesn't happen.
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Post by givingitsomethought on Mar 3, 2020 12:09:11 GMT
I did just want to say that many years ago, when shops still put individual price labels on things and you had to put the number into the till, I started working at Gateway and on my first shift, loads of the stuff coming through wasn't priced and I got fed up ringing for Maureen to come and sort it out so I started saying "what do you reckon, 15p" to whoever was buying it so lots of people got bargains You lot would have liked that lol, yes, I did get sacked
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Post by VanWoman84 on Mar 3, 2020 13:01:02 GMT
givingitsomethought and nicklincs that's the way I see it, it's a price I didn't put there, and it's not my mistake. BUT there is a legal principle that says vendors can't be held to an honest mistake, eg if a TV was labled £1 instead of £100. All that said, in reality large shops will usually honour the price and then change it. That cheapo store I mentioned had massive sacks of dog food on special offer for £5.99, half price. The offer ended but they didn't change the shelf price. I bought some for my neighbour, and kicked up a fuss at the till and got the reduced offer price. The next time I went in, they had moved the stock AND the offer price lable!! So I sent my neighbour in, he kicked up a fuss and got the same price. A couple of days late vanman went in, same thing. It was only then they changed the price....
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Post by itinerantchild on Mar 3, 2020 13:06:15 GMT
DO NOT COME TO FRANCE !!!!!!
Only unless you want to appreciate actually on the whole how good customer services are in the uk !!
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